Director of Food and Beverage Chattanooga, TN

Director of Food and Beverage

Full Time • Chattanooga, TN

Who We Are:

The Edwin thrives within the vibrant Humanist family at Vision Hospitality. A boutique division specializing in concept-design, development, and operations, Humanist creates unique lifestyle hotels, restaurants, and experiential bars in America’s most up-and-coming cities. Humanist seeks to nurture meaningful human interactions, unforgettable experiences, and vibrant communities through the thoughtful delivery of life’s essential needs: Shelter, Food, and Drink."

The Role:

The Director of Food and Beverage leads all of The Edwin’s food and beverage operations. As a multi-outlet property, the hotel houses a rooftop bar, full-service restaurant, coffee shop, in-room dining, and private event or banquet spaces. This role requires strong knowledge in hiring, training, budgeting, sales, guest service and satisfaction, associate satisfaction, owner satisfaction, and timely reporting. This role serves as the example of genuine care and commitment to excellence for the entire food and beverage team.

The Ideal Candidate:

The ideal candidate will have 3-5 years of hands-on leadership experience in a full-service multi-outlet food and beverage program, with a focus on the boutique/lifestyle segment. The candidate should have a strong understanding of food, wine, beer, and spirits management. The most competitive candidates possess excellent leadership skills including strategic thinking, communication, training, team-building and mentoring. This position requires a complete understanding of financial statements, budgeting, forecasting and the ability to adjust operations based on data analyses. Past experience must demonstrate the ability to exceed guest expectations, manage details, develop and execute operational strategies, build strong cross-functional teams, manage costs, and utilize critical thinking in order to meet and exceed financial goals.

Duties and Responsibilities:

  • Practice kindness and treat others the way they should be treated
  • Work efficiently and understand the most critical functions of your role
  • Admit mistakes, embrace opportunities, and seek personal growth
  • Commit to excellence, innovation, and fun
  • Encourage and understand others at a meaningful level
  • Communicate goals, direction, and strategy in a clear and respectful manner
  • Recruit quality direct reports with a focus on long-term retention and promotion
  • Equip direct reports with tools, education, and support that grows their operational understanding and furthers their personal development
  • Assist direct reports with cultivation of long-term hiring and retention strategies for their respective outlets
  • Build and maintain rapport with associates and clients. Provide meaningful performance feedback and turn employee or guest insights into executable actions that improve operations and guest experience
  • Ensure that all appropriate systems and controls are in place to produce accurate daily and monthly financial reports and understand how to adjust operations in relation to those reports in real-time
  • Accept overall responsibility for the financial success of each outlet within the property, including budgeting, forecasting, development, preparation, execution and monitoring of financial strategies.
  • Oversee day-to-day operations. Physically inspect the property on a daily basis, monitoring cost controls, property condition, cleanliness of product and service throughout the property’s food and beverage outlets. Guide purchases and develop inventory control processes
  • Provide oversight of all revenue centers while focusing on the maintenance and improvement of established costs and quality standards, growth of a sustainable and agile profit mix strategy
  • Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, excellent appearance, compliance with brand and legislative standards.
  • Foster mutually beneficial relationships with the local community, vendors, and industry organizations
  • Implement, maintain and promote all Vision Hospitality Group policies & procedures including True Blue Culture programming
  • Willingness to learn, implement, and maintain continuous improvement methods
  • Comfortability in a highly adaptive and flexible environment

 

Key Performance Objectives:

Engage in design process engineering and continuous improvement to understand and improve employee selection, onboarding, and training timelines

Leverage on and off property technology in order to develop Key Performance Indicators (KPI’s) related to food and beverage operations and identify core competencies

Apply learnings from the previous objective to design enhanced guest service strategies focused on experiential dining and craft cocktail bar service

Analyze local markets and existing operational data to initiate the conceptualization stages of an off-site catering program

Engage in social media/digital strategy development with 500 weekly impressions

Physical Requirements:

  • Be able to bend, reach, kneel, push, stretch, lift, and/or carry up to 25 pounds
  • Can stand/walk on feet for 8 hours and work in a restrictive space/environment
  • Must have eyesight enabling vision both near and far
  • Must be comfortable using a step stool or ladder
  • Must be able to use/lift arms for up to 8 hours
  • Must be able to handle heat and fast-paced environments
  • Have finger dexterity for operating equipment
  • Must speak in a clear, understandable voice, hear at a basic level, and understand English
  • Must be able to write
  • Must be able to smile and laugh

 EEOE

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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We believe in inspiring our associates by providing ongoing training and education to keep our team informed and involved. Vision University allows us to grow by rewarding hard work and promoting from within.